In this role, you will be the technical bridge between our robotic platforms and real-world laboratory environments. You will work directly with end customers — lab operators in pharma, biotech, diagnostics, and academic research — as well as with integration partners and domain specialists in lab automation, to design, build, and commission robotic use cases that solve workflow problems on the lab bench. You will move fluidly between customer site visits, solution design, hands-on integration work, and collaboration with our engineering and product teams back at HQ.
Your responsibilities:
- Scope, design, and implement robotic automation solutions for laboratory use cases together with end customers and integration partners
- Act as the technical point of contact during pre-sales, proof-of-concept, and deployment phases for lab automation projects
- Integrate Franka robotic arms with third-party lab equipment, instruments, and software (e.g., liquid handlers, plate readers, LIMS, SiLA/SLAS-standard devices)
- Develop and validate application-specific end-effectors, grippers, and fixtures in collaboration with mechanical engineering
- Write and adapt robot programs, motion sequences, and safety configurations tailored to lab environments (biosafety, cleanroom, ISO requirements where applicable)
- Provide on-site and remote commissioning, troubleshooting, and technical support for deployed systems
- Build and maintain strong working relationships with strategic lab automation partners and system integrators
- Capture customer and partner feedback to inform product development and improve platform usability for laboratory applications
- Create technical documentation, application notes, and best-practice guides for recurring lab automation use cases